Request a Candy AI content or likeness review
When material may resemble an identifiable person without authorization, give us enough information to locate it and understand the concern.
In this article
Prepare an identifiable request
- Include the character, item address or another precise reference.
- Explain the concern and your relationship to the person depicted.
- Provide a way for support to ask questions and communicate the outcome.
What a review can require
Email support@candymail.ai. We may need evidence of identity or authority to make the request. Follow the verification instructions rather than attaching sensitive documents to a public post.
A valid, verified concern can lead to removal of the identified content. Sending a request alone is not confirmation that the review or removal has already finished.
Avoid spreading the reported material
Keep the report direct and specific instead of reposting the item. Clearly identify concerns involving minors or non-consensual intimate material without circulating prohibited content further.