Candy AI privacy and personal information
EverAI Limited acts as the data controller. The data involved depends on the information you provide, the features you use and the transactions attached to your account.
In this article
Processing follows the activity
Account and sign-in details, device information, purchases, prompts and replies can be processed to provide the service, investigate issues, maintain security and meet obligations. Conversation content or preferences can include sensitive information.
Private interaction and safety controls
A private chat still involves service-side processing. Automated controls and review of flagged material can enforce the content rules. Aggregated or de-identified information can also support improvement and research as described in the privacy terms.
Ask about a specific data action
Depending on applicable law, requests can concern access, correction, deletion, portability, restriction or an objection to processing. Email support@candymail.ai with the account and request; verification may be required.
Some transaction or legal records can be retained after account deletion. You may also raise concerns with the relevant data-protection authority.